FAQ and Pricing

Please see our current service areas.

You may pay for your tankless water heater flush at time of service. We accept all major credit cards processed with Square, checks, and cash. 

We currently service all brands of tankless water heater that are 10 or less years old. If your tankless water heater is greater than 10 years old, we may not be able to complete service and have a $20+tax service charge for jobs not being able to completed. Please contact us if you are unsure if your water heater is greater than 10 years old.

No. Johnny Tankless does not perform any repairs or other services.

Tankless water heaters require service valves to be flushed. These valves are installed on every tankless water that require flushing. A tankless water heater without service valves would be due to a mistake by the installer. Johnny Tankless cannot perform flushing service on tankless water heaters without flush valves installed. There will be a $20 service charge for booking an appointment in such case. Please feel free to contact us if you are unsure about the status of your flush valves.

Please contact us and we’ll help you find out if your tankless water heater can be serviced.

Yes. Johnny Tankless by law charges 8.25% sales tax to do business in Austin Travis County and the State of Texas.  All prices shown are before sales tax is applied. 

Johnny Tankless LLC. will not be liable for any unknown, unforeseen, or pre-existing problems with plumbing systems. If any of these issues arise or are discovered during the course of our work, they will be let known to the customer.

Flush valves and fitting can break when attempting to normally operate to perform the tankless flush service. Johnny Tankless only operates valves and fittings as they are intended and will not be responsible for any valves or fittings failing due to normal operation.

When water supply to an older home has been shut down for a period of time, it can cause the water supply lines to release rust and scale debris into the water supply system when the system is re-pressurized. The potential severity of this is not something that can be expected or anticipated. If fixtures become internally clogged with debris or will not properly shut off when the water supply system is re-pressurized, Johnny Tankless LLC. will not accept liability for these repairs. During the water testing, if there are any leaks or other problems with plumbing fixtures discovered, Johnny Tankless will not be held liable.

When attempting to adapt or connect to an older home’s existing water supply, drain/vent, or gas supply piping system, piping and fittings can occasionally break or become damaged due to their age and condition. If an existing water supply, drain/vent, or gas line breaks due to normal operation, Johnny Tankless LLC will not be held liable in any way.

By booking an appointment with Johnny Tankless, the customer agrees to these terms.